How satisfied are you with this reply? Please return to the product information page and verify the numbers provided or try again later. I’ve got 64bit Win7 beta installed on my laptop and want to connect to a Laserjet multifunction laser printer over the network. Sunday, May 3, 7: Windows 7 IT Pro. In addition to ptiote’s answer, may I suggest HP’s own tool for usb printer diagnostics available at http:

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HP Download and Install Assistant makes it easy to download and install your software. If I install the universal printer driver from HP’s site and then try and point it to the shared printer, it says it can’t communicate with the printer.

Microsoft driver update for hp LaserJet 3015 PCL 5 does not install in Windows 7

I just can’t get it to work over the share on the network. Not an IT pro?

In reply to TaurArian’s post on November 21, This product was designated to be returned to HP. Europe, Middle East, Africa. Select the desired files and lasetjet ‘Download files’ to start a batch download. I share the original poster’s question, which, after more than 2 years, remains unanswered by Microsoft.


Sunday, May 3, 8: HP is compiling your results. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. I’ve got 64bit Win7 beta installed on my laptop and want to connect to a Laserjet multifunction laser printer over the network.

HP Business Inkjet This tool applies to Microsoft Windows PC’s only.

Marked as answer by Andy Song Tuesday, May 12, 8: It matches the product: And the story continues. See lasdrjet browser’s documentation for specific instructions.

Actually, it does work with 32bit Windows 7 beta, but I haven’t been able to get drivers that will work on x64 version. Please use the product number and serial numbers of the new product to validate warranty status.


Thanks for marking this as the answer. I can manually install one of these drivers and attempt to connect it to the printer, but every attempt to point it to the shared UNC path leads to an error saying printr can’t communicate with the printer to get status information. I am using Windows 7 updated.

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By continuing to browse this site, you agree to this use. I’ve ensured I’ve already connected to shared drives on the host computer so laseruet my credentials are already entered and saved but this doesn’t help.

TaurArian Replied on November 21, HP encountered an error while trying to scan your product.

Select your operating system and version. Warranty removed from product: Is my Windows version bit or bit? On HP’s support site I found several drivers for the printer for 64bit vista.

HP LaserJet PCL5e printer driver – Software Patch

Select all Deselect all. Is this the driver you’re looking for? Follow this checklist to stop these prints: I have the same problem, and if I try to do that, the system show this alert: